Privacy Policy

Privacy Policy – CM Aesthetics

At CM Aesthetics, we are committed to protecting your privacy and ensuring your personal data is handled with care and in accordance with applicable laws. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.cmaesthetics.co.uk (“our Site”).

Please read this policy carefully. By using our Site, you agree to its terms. If you do not accept this policy, please refrain from using our Site.

1. Definitions

• “Cookie” – A small file placed on your device that helps our Site function and improves your experience. See Section 13 for more details.

• “Personal data” – Information that identifies you personally, such as your name, email, phone number, or address.

• “We/Us/Our” – Refers to CM Aesthetics, located in Merseyside, Liverpool.

2. Who We Are

Our Site is operated by CM Aesthetics. We provide professional aesthetic services and information via this platform.

3. Scope of This Policy

This policy applies only to data collected via our Site. It does not extend to other websites linked from our Site. We advise reviewing those sites’ privacy policies before submitting personal data.

4. Your Rights

Under data protection laws, you have the right to:

• Be informed about how your data is used

• Access the personal data we hold about you

• Have incorrect data rectified

• Request erasure of your data (“right to be forgotten”)

• Restrict or object to processing

• Request data portability

• Decline automated profiling and decision-making

For queries or complaints, please contact us (see Section 14). You may also contact the Information Commissioner’s Office (ICO) for further assistance.

5. Data We Collect

Depending on your use of our Site, we may collect:

• Your name and contact details (e.g. email, phone number)

• Billing and delivery address (for product or service purchases)

• IP address, browser type/version, and device operating system

• Appointment preferences or other details submitted via our forms

Please note: If you make a payment online, your details may be handled by a secure third-party processor. We do not store or access your full payment data.

6. How We Use Your Data

We use your data only when lawful and necessary, including to:

• Manage your access to our Site

• Book and manage your appointments

• Send updates or confirmations

• Personalise your experience

• Respond to enquiries

• Improve our Site and services

• Send marketing communications (only if you’ve opted in)

You can opt out of marketing at any time using the unsubscribe links or by contacting us directly.

7. Data Security

We take appropriate technical and organisational measures to protect your data. Access is restricted to authorised staff or partners.

8. Data Sharing

We may share your data with trusted third parties, including:

• Website providers

• Payment gateways

• Booking systems

• Marketing services (if opted in)

Where data is processed outside the UK or EEA, we ensure adequate protection in line with UK GDPR.

9. Business Changes

If CM Aesthetics changes ownership, your personal data may be transferred to the new owner for the same purposes stated in this policy.

10. Controlling Your Data

You can manage your preferences for communications and cookie settings at any time. You may also register with the TPS, CTPS or MPS to limit unwanted marketing.

11. Withholding Information

You can browse much of our Site without submitting personal data. However, certain features (such as booking or purchasing) may require you to provide it.

12. Accessing Your Data

You can request a copy of your personal data held by us. To do so, please get in touch using the contact details below.

13. Cookies

We use cookies to improve your experience on our Site. You will be asked for consent before non-essential cookies are placed.

Cookies help us:

• Understand how the Site is used (e.g. via Google Analytics)

• Improve our services

• Remember your preferences

You can disable cookies via your browser settings. However, doing so may affect how the Site functions.

14. Contact Us

If you have questions or concerns about your data or this Privacy Policy, you can reach us at:

• Email: info@cmaesthetics.co.uk

• Phone: 07869 842 236

• Address: Merseyside, Liverpool

Please specify if your query is a data access request.

15. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page. We recommend checking it regularly.